Anastasia Mavropoulou

“AI will put humanity in the centre, and we will value that. We’ll value the connections, even for companies, the level of service, the attention that you pay off, that will be at the centre. And I’m convinced it’s going to have a big effect… When someone comes with a problem, a personal problem, it’s […]

“The thing to be careful about, which always worried me, was just drinking your own Kool-Aid too much… “strong convictions, loosely held” the value of the company, which means that this is our culture, this is how we do things. We’re very, very committed to this… if you come along and you speak a truth

“The number one thing that I hear business owners complain about is my employees don’t think, care, or work like I do… The profit-sharing program that I use is for the leadership and the people making the decisions every day that affect profit the most… the goal is to bridge that gap… the thinking, caring,

“The first thing that I needed to do was to start creating a safe space for my staff to challenge me. The harder part was for my staff to fail. And sometimes when they failed, we lost clients. And that was really bitter, bitter pills to swallow. But I realized very quickly that if I

“Your team will always only perform to right here. They’re never going to perform above you. They’re not going to run faster around the track than you are. They’re only going to run as fast as you’re running. If you’re showing up early, they’re going to show up early. If you show up late, they’re

“I always think of culture like a garden… We’re always in the middle of the journey. There’s no real finish line to culture. It’s always like that garden. You’re always replanting it. You’re always finding new crops. You’re finding a new kind of seed to plant. And sometimes it doesn’t work out and it’s a

“I think that when your people really believe that you care for them, they show up every single day, and they give you 110%… Your people are your business. At the end of the day, as a leader or owner you’re just one person. Your people are the face of your company. And if you

“Is it companies who put employees first? Do they perform better than companies who put customers first? Or those that put stakeholders first? I thought it was a fundamental question needed to be answered. And the answer [that came through John Kotter’s research] surprised everybody… The companies that outperformed by a factor of 10 were

“People are always looking for three things. They look for something to believe in, which is the vision. They look for someone to believe in, which is a leader, and then they’re looking for someone to believe in them, which is their self-worth.” S03E18 of the Rethink Culture podcast shines the spotlight on Shivani Gupta,

“The first thing that I needed to do was to start creating a safe space for my staff to challenge me. The harder part was for my staff to fail. And sometimes when they failed, we lost clients. And that was really bitter, bitter pills to swallow. But I realised very quickly that if I